Terms & Conditions

Effective Date: 14 September 2026

Welcome to AV3D.SPACE, an online store operated by AV3D GRAPHICS for the sale and distribution of digital 3D assets and related digital products.

By accessing or using AV3D.SPACE, purchasing a digital product, or downloading any asset from the website, you agree to these Terms & Conditions. Please read them carefully before making a purchase.

1. About AV3D.SPACE

AV3D.SPACE provides digital 3D assets and related resources intended for use by architects, interior designers, 3D visualisers, artists, developers, filmmakers, game creators, and other creative professionals.

All products offered through the website are primarily digital products. No physical product is shipped unless a particular product explicitly states otherwise.

2. Digital Products

Products available on AV3D.SPACE may include 3D models, scenes, assets, materials, textures, files, and other digital resources.

The available file formats, software compatibility, specifications, previews, approximate file sizes, supported render engines, and other product information are displayed on the relevant product page.

Because digital products may be updated, improved, or replaced, product specifications may occasionally change. Reasonable efforts are made to ensure that the information shown on the website is accurate.

3. Product Licenses

Unless a product page states otherwise, purchased digital assets are provided under the license terms displayed on the applicable product page.

A license to use an asset does not transfer ownership or copyright of the underlying asset to the customer.

Customers may use purchased assets for permitted personal or commercial creative projects according to the applicable license.

Customers must not resell, redistribute, sublicense, share, upload, publish, or otherwise make the original digital asset files available to third parties as standalone downloadable products.

Customers must not claim ownership or authorship of the original AV3D.SPACE asset.

4. Accounts and Customer Information

Customers may be required to provide accurate information such as their name and email address during checkout.

Customers are responsible for ensuring that the information supplied during a purchase is accurate and belongs to them.

AV3D.SPACE may use the information necessary to process payments, provide digital delivery, maintain transaction records, provide customer support, and comply with applicable legal or regulatory requirements.

Please refer to our Privacy Policy for additional information regarding the handling of personal information.

5. Pricing and Currency

Prices displayed on AV3D.SPACE are shown for the applicable product and selected display currency.

The final amount charged to a customer is determined by the payment gateway and checkout configuration applicable to the transaction.

Currency availability, exchange rates, taxes, payment-method availability, and any applicable bank or payment-provider charges may vary according to the customer's location and payment method.

AV3D.SPACE reserves the right to change product prices, promotions, discounts, or availability at any time. A price change will not alter an already completed transaction.

6. Payment Processing

Payments are processed through authorized third-party payment service providers.

AV3D.SPACE does not directly store customers' complete card numbers, CVV numbers, or other sensitive payment credentials on its own website.

A purchase is considered successfully completed only after the payment has been successfully processed and verified by the applicable payment provider.

AV3D.SPACE may cancel or suspend a transaction where there is a reasonable indication of fraud, unauthorized activity, payment failure, or other security concerns.

7. Digital Delivery

After successful payment verification, eligible customers receive access to a secure digital download link.

Download links may be temporary and may contain security and usage restrictions.

Customers are responsible for downloading and safely storing their purchased files after receiving access.

Because the products are digital, no physical shipping is involved unless explicitly stated on a particular product page.

For information about delivery and access, please refer to our Shipping & Digital Delivery Policy.

8. Download Restrictions and Security

Download links are intended only for the customer associated with the verified transaction.

Customers must not attempt to bypass download restrictions, token expiry, access controls, usage limits, or other security mechanisms implemented by AV3D.SPACE.

AV3D.SPACE may temporarily suspend or invalidate download access when necessary to protect the service from abuse, unauthorized access, fraud, or security threats.

Where technically possible, reasonable assistance may be provided for legitimate download problems relating to a verified purchase.

9. Intellectual Property

All website content, branding, logos, product descriptions, original images, previews, documentation, software, and digital assets remain the property of their respective owners unless otherwise stated.

Nothing in these Terms transfers intellectual-property ownership to a customer except for the limited usage rights granted under the applicable product license.

10. Prohibited Use

Customers must not use AV3D.SPACE or its products to:

  • unlawfully copy, redistribute, resell, or share purchased digital assets;

  • make purchased assets available through file-sharing or asset-download services;

  • remove copyright or ownership information where its removal is prohibited;

  • circumvent security or access controls;

  • engage in fraudulent or unauthorized payment activity;

  • use the website in a manner that could damage, disrupt, or compromise the website or its infrastructure.

AV3D.SPACE may restrict or terminate access where prohibited activity is detected.

11. Product Availability

AV3D.SPACE may add, modify, suspend, or remove products or services at any time.

A product may become unavailable because of licensing, technical, business, or other legitimate reasons.

Reasonable efforts will be made to honor successfully completed purchases and provide access to purchased products.

12. Third-Party Services

AV3D.SPACE may use third-party services for payment processing, authentication, hosting, security, analytics, communications, and digital delivery.

Use of such services may also be subject to the respective third party's terms and policies.

13. Website Availability

AV3D.SPACE aims to maintain reliable access to the website and digital services but does not guarantee uninterrupted or error-free availability at all times.

Maintenance, upgrades, network problems, third-party service interruptions, security incidents, or circumstances beyond reasonable control may temporarily affect availability.

14. Limitation of Liability

AV3D.SPACE will make reasonable efforts to provide products and services as described.

To the maximum extent permitted by applicable law, AV3D.SPACE will not be responsible for indirect, incidental, or consequential losses arising from the use of the website or digital products.

Nothing in these Terms excludes or limits any liability or consumer right that cannot legally be excluded or limited.

15. Refunds and Cancellations

Digital products are subject to our Refund & Cancellation Policy.

Because digital products can be delivered electronically, customers should carefully review the product description, supported formats, specifications, and license information before completing a purchase.

Any applicable statutory or non-waivable consumer rights remain unaffected.

16. Changes to These Terms

AV3D.SPACE may update these Terms & Conditions from time to time to reflect changes to the website, products, payment services, legal requirements, or business practices.

The updated version will be posted on this page with a revised effective date.

17. Governing Law

These Terms shall be interpreted in accordance with the applicable laws of India, subject to any mandatory consumer or other legal rights that apply to a particular customer or transaction.

18. Contact

For questions regarding purchases, downloads, licensing, or these Terms & Conditions, please contact:

AV3D GRAPHICS / AV3D.SPACE
Email: av3dgraphics@gmail.com
Website: https://www.av3d.space

By purchasing or using a digital product from AV3D.SPACE, you acknowledge that you have read and agreed to these Terms & Conditions.